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Complaints
If you are unhappy with a service you have received from us, you can make a complaint.
Consultations
We hold consultations on important issues in the Chelmsford area, so that local people can shape where they live and the services they receive.
Petitions
Find out how to organise and submit a petition, how we consider it, and view any petitions we are currently looking at.
Whistleblowing (report wrongdoing by council staff)
Our whistleblowing policy ensures anyone can report a council officers who they suspect of wrongdoing or malpractice without fear of reprisal.
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