Contact us online

We use contact forms so that we can collect all the information we need from you first time, and send it to the correct team. This means we will be able to help you quickly and efficiently.

Each service area has its own contact form. You can find the relevant form in each section of the website. We also provide links to our most popular contact forms via the links below.

We don't publish email addresses. Email is not a secure way of sending information and our contact forms allow us to better collect the information we need to deal with your enquiry.

Services such as highways (including footpaths, potholes, street lights, grass verges and roads), schools, libraries and social services are all run by Essex County Council.
Benefits This includes getting help with paying your rent or Council Tax and submitting evidence to support your claim.
Bins and recycling This includes ordering replacements, collection dates, collection of large items and missed collections.
Council Tax This includes ways to pay, change of address, managing your account and applying for a discount or reduction.
Environment and public health This includes pest control, reporting a street problem, dogs, pay a fine (FPN) and noise and nuisance.
Electoral Services This includes registering to vote, postal votes and information on any upcoming elections.
Housing This includes homelessness, applying for social housing and information for private tenants and landlords.
Parking This includes residents parking, parking fines and enforcement, and our car parks.
Parks This includes allotments, grass cutting, Hylands Estate and volunteering in our parks.
Planning or building control This includes making and commenting on planning applications, making a building control application or requesting a site visit, finding out if you need permission, trees and hedges, and local land charges.
More services If your enquiry isn't listed here, you can find a list of some of our other services.

Is there something wrong with this page?

You can report issues with the website using our website feedback form, which will go directly to the Web Team. This team will be unable to deal with your enquiry if it is not related to the website.