Information for taxi passengers

Advice for taxi passengers You can read our advice for taxi and private hire vehicle passengers.

Designated wheelchair accessible vehicles View a register of all licensed hackney carriage vehicles that are wheelchair accessible.

Feedback or complain about a taxi If you would like to feedback, complain or raise a concern about a hackney carriage or private hire vehicle, you can contact us.

Report an unlicensed taxi or driver Find out how to identify and report an unlicensed taxi or driver to us

Find a taxi Find a list of taxi ranks in Chelmsford and their opening times, or view the ranks on a map.

Report lost property If you think you have lost something in a taxi, you can report it to us.

Taxi fares Find out what local taxi firms are allowed to charge.

Taxi licensing Find information for businesses and drivers about taxi licensing.

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