Phone lines working again
Our phone lines are now working again, but we are continuing to monitor them for any further issues. If you are having trouble getting through to us by phone, you can contact us online. We apologise for any inconvenience.
Rough sleepers
If you are concerned about someone who you think is rough sleeping, you can send an alert to StreetLink.
Homelessness advice
If you are homeless or at risk of becoming homeless, we can give you advice and guidance about what to do.
You must tell us if you are already homeless or threatened with homelessness so we can contact you.
You may find the information below useful to you.