System maintenance

We are carrying out maintenance work on our online system for Council Tax, Benefits and Business Rates, from 7pm on Friday 16 October 2026 to 7pm on Monday 19 October 2026. This maintenance may prevent you from accessing your account during this period. We apologise for any inconvenience.

Close an account

If you are moving out of Chelmsford, you need to tell us so we can close your Council Tax account.

To notify us about the change, you will need to tell us:

  • the date you move out
  • details of your old address
  • details of your new address
  • details of anyone who is moving out with you

You will also need to tell us:

Is there something wrong with this page?

You can report issues with the website using our website feedback form, which will go directly to the Web Team. This team will be unable to deal with your enquiry if it is not related to the website.