Large item collection

We can collect large items from outside your house or flat, such as sofas, fridge freezers and sheds.

Before you request a large item collection, you need to make sure your item is something that we can collect.

If your item is too good to throw away, you could donate it to a good cause. The British Heart Foundation offers a free collection service for furniture and electrical items.

We will need to discuss your collection with you if you have:

eight or more items
heavy items, such as a shed, green house, Aga or trampoline

If you live in a house, you can still use our online form to request a collection for these items. You will need to include a phone number, so we can contact you to discuss your request.

You will need to pay a non-refundable fee of:

£25 for the first item
£12 for each additional item

If you cancel your booking, we will not be able to refund the fee.

All prices are valid until 31 December 2024.

Houses

If you live in a house, you can request a collection online

You can book your large item collection for a specific day, but you can't reserve a timeslot.

Once you have booked your collection, you will not be able to add or change items. If you cancel your booking, we will not be able to refund the fee.

Flats

If you live in a flat, or have a communal waste collection, you will not be able to book a large item collection online.

Instead, you can call us on 01245 615800 or contact us online.

Once you have arranged your collection with us, you need to:

dismantle items like sheds, green houses, Agas and trampolines before collection
disconnect appliances from the service supply
leave the item wherever we normally collect from, such as the front of your property or your bin store, before 7am on the arranged collection day

You will not be able to add or change items once you have booked your collection. If you cancel your booking, we will not be able to refund the fee.

We only provide this service for residential properties within the Chelmsford area.

If you need a large collection from a business, school, church or charity, you need to sign up to our regular commercial waste collection service.